Important information for you regarding Coronavirus (COVID-19) measures
The rapid evolution of the COVID-19 situation continues to pose many challenges for all individuals, communities, government and business. These are challenging times, and we are monitoring the situation closely, both globally and locally throughout Australia and New Zealand. We are all in this together!
Our Online Shop is Still OPEN
As at today, the Australian Luminox online shop at www.luminox.com.au is still operating. We are following the advice of the Australian and New Zealand health authorities and will continue to keep you updated with any changes as the situation unfolds.
Express Post guarantee temporarily suspended
24/4/2020 - Please note due to the COVID-19 pandemic please allow up to an additional 3 business days from the Estimated Delivery Date due to Australia Post delays.
We extended our return policy to 60 days during the Covid-19 lock down period. This was valid for all orders from March 15 through June 3rd 2020. All orders from June 4th 2020 revert to our standard 30 returns policy.
We are here for you
Our Customer Service Team can be reached at firstname.lastname@example.org.
Our thoughts are with all those affected. We thank all medical care teams, volunteers and helpers for their tireless commitment during these weeks. Stay safe and please take care of your and your families' health!
#Never Give Up - The Luminox Australia Team